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Testimonials

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The service that
we provide contributes to the enjoyment of a guest's
stay. We
take guests comments very seriously, and use them
to drive continuous quality improvements.
We regularly monitor booking agency websites for
comments and use internal hotel guest feedback systems. |
Stuart Smith Group Operations Manager Kew Green Hotels, 2007
'The reliability and can do attitude of your company has made Spotless a first rate strategic partner who understand our business. Spotless staff are friendly and approachable having exceptional attention to detail and consistency in quality and service. If problems were found, then they were quickly taken on board and appropriate action taken.' |
Steve Wilson Hotel General Manager, 2007
'Since the appointment of Spotless UK, we have seen a dramatic increase in room & public area cleanliness which has been well recognised by our customer base. In addition, Spotless provide us with a manageable system to implement a successful preventative maintenance programme which is a great way to control our business in a cost effective manner.' |
Mrs B Sutton, Coldfield, April 2006
'Room cleanliness was excellent: more that comparable' (when asked to compare to other hotels) |
Mrs S, Leicestershire, July 2005
'Superb. Very clean' |
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Mrs C, Drpington, June 2006
'Excellent- Housekeeping was very accomodating'
Mrs H, Dunfries, July 2005
'The room was immaculate everything was perfect'
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